Clear Communication
- Provide clear information about services, costs, and timelines.
- Regularly update customers on the status of their maintenance work.
- Notify customers promptly when work is completed and provide detailed explanations of the work done.
Detailed Updates
- Consistently keep clients informed with work progress updates.
- Offer personalized reports and feedback to enhance transparency.
Responsive Support
- Quickly address queries and ensure support is accessible at all times.
- Follow up with customers to ensure satisfaction post-service.